Return & Refund Policy

At Mirabelle, we take pride in crafting high-quality handbags designed for the bold and beautiful. Each item is carefully inspected before shipping to ensure you receive it in perfect condition. As such, we do not accept returns or exchanges for any products once they have been purchased.

Non-Returnable Items

Due to the unique nature and craftsmanship of our products, all sales are final. We encourage you to review your selection carefully before completing your purchase. If you have any questions about sizing, materials, or product details, feel free to reach out to our customer support team at support@mymirabelle.com for assistance prior to purchasing.

Refunds

As we do not accept returns, refunds are only available under certain circumstances, such as:

  • The item received is damaged or defective.
  • The item does not match the description or order placed.

In such cases, please contact us within 48 hours of receiving the product at support@mymirabelle.com with your order number, a brief description of the issue, and photos of the product. We will review your request and, if approved, issue a refund or send a replacement item at no additional cost.

Damaged or Defective Products

If you receive a product that is damaged or defective, please follow these steps:

  1. Contact us at support@mymirabelle.com within 48 hours of receiving your order.
  2. Provide evidence, including a description and clear photos of the damage or defect.
  3. Wait for confirmation from our support team. We will review your request and offer a solution, which may include a replacement or refund.

Order Cancellations

Once an order is placed, it cannot be canceled or modified. Please ensure all details are correct before finalizing your purchase.

Shipping Issues

We are not responsible for any shipping delays or issues caused by the shipping carrier. However, if your order does not arrive or gets lost in transit, please reach out to us, and we will do our best to assist you.


For any questions or concerns regarding our return and refund policy, feel free to contact us at contactmymirabelle@gmail.com or call +91 9873317500

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